Fm logistic

La logique des transports urbain

Continuous improvement

The aim of our continuous improvement policy is to create value for both our Clients and ourselves. 

Our teams' operational intelligence, skills, and expertise in the field, are our best assets ; they make us more competitive and strengthen our operational excellence.

Directly inspired from our value-added production system, the different programmes that we implement in all of our business activities and countries are based on three ideas : 

  • Calling our processes and operations into question, by permanently reviewing them,
  • Back to basics, eliminating non-value-added operations and simplify flows,
  • Collective intelligence, getting everyone to feel involved ; the key to reliable improvement.

Our continuous approach is implemented in 3 main programmes.

3 main programmes



An operational team (from truck driver to operational director) & continuous improvement experts, make an operational diagnosis and define the plan of action.

Summary of contents:

  • Defining & measuring performance
  • Value chain mapping
  • Observing procedures in the field
  • Identifying muda, mura , muri
  • Evaluating the management system
  • Evaluating the 5Ss & visual management
  • Defining actions



Training on continuous improvement basics and the creation of routine improvement cycles involving all teams

Summary of contents:

  • Defining waste & standards
  • Training on problem solving methods (Ishikawa diagram, 5W, QQOQCCP, …) 
  • Training on continuous improvement organisation (lean board, visual management …)
  • Launching standardised improvement cycles



Comprehensive training programme on the different, action-oriented  aspects of continuous improvement.

Summary of contents:

  • Training modules : waste, problem solving, active supervision, implementation strategy...
  • Combining concepts, methods, tools and exercises
  • Customised implementation concept : supporting workshops, action plans, training new staff...

Global Security

In a context of growing crisis and speeding up of transformations, which constitutes an opportunity but also a risks driver and multiplyer, FM is committing itself towards its clients, coworkers and partners to manage risk from a global perspective in their respective parts of Supply Chain. 
The aim is to prevent damaging events from occurring, through targeted action plans and training to crisis management addressing all categories of risks. 
FM security policy is deployed to face malevolent actions (including food defense ), while cyber type threats and multifaceted crisis are on the rise.