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Industry India

Securing industrial production with a Control Tower

How a centralised Control Tower and advanced transport orchestration ensured reliable supplier collections and continuous production for a global industrial manufacturer.

  • #Transport
  • #Overland Transport
  • #Supply Chain Optimisation

The client

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Our customer

Our client is a global manufacturer of heavy industrial equipment, operating across multiple sectors including construction, mining and energy.

The company produces complex equipment used in critical industries worldwide and operates a major production facility in India requiring highly reliable inbound logistics to support its manufacturing operations.

Context

Manufacturing a wide range of complex industrial equipment variants created a demanding inbound logistics environment for the client’s production facility in India.

To sustain production performance, the manufacturer needed a highly reliable system capable of coordinating material collections and deliveries from a large supplier network distributed across the country.

Maintaining a consistent production schedule required 100% on-time delivery of components and sub-assemblies. Even minor disruptions could lead to production delays and significant financial impact.

Key challenges included:

  • Coordinating a diverse supplier network with varying delivery schedules
  • Ensuring real-time visibility of inbound shipments
  • Managing transport deviations and delays proactively
  • Implementing robust contingency plans to avoid production disruptions

The objective was to implement a logistics orchestration model capable of ensuring reliability, responsiveness and full visibility across inbound supply flows.

Our contribution

  • #Transport
  • #Overland Transport
  • #Supply Chain Optimisation

We deployed a Control Tower solution supported by advanced transport technology and real-time operational monitoring to secure the client’s inbound logistics network.

  • Advanced Transport Management System (TMS)
    Our integrated TMS manages the full execution process — from vehicle placement to final delivery — providing end-to-end operational visibility and control.
  • 24/7 Control Tower monitoring
    A dedicated Control Tower team continuously monitors all shipments, ensuring proactive identification and resolution of potential disruptions.

  • Mobile vehicle management application
    A dedicated mobile platform digitalises vehicle placement operations and provides real-time operational data from the field.
  • Proactive exception management
    Automated alerts detect delays or deviations in transit, allowing rapid activation of contingency plans.
  • Data-driven optimisation
    Operational data generated by the Control Tower enables ongoing process improvements and route optimisation.

Ensuring continuous industrial production:

  • Zero production downtime

    Reliable inbound logistics ensure components reach the plant on time, preventing production interruptions.

  • Lean inventory operations

    Improved inbound reliability enables lower inventory levels and reduced storage requirements.

  • Lower logistics costs

    Route optimisation and consolidated shipments contribute to measurable cost reductions.

  • Operational resilience

    Proactive monitoring and contingency planning strengthen supply chain reliability.

  • Recognised operational excellence

    Consistent service performance positioned FM Logistic as a trusted logistics partner.

Key numbers

  • 100%

    on-time delivery

  • 24/7

    Control Tower monitoring

  • TMS

    platform

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Secure your production supply chain

Discover how Control Tower solutions can ensure reliable supplier collections, strengthen inbound logistics and protect critical production operations.

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