Industry India

Medical devices | Critical Parts Management and returns management

  • #Warehousing
  • #Co-packing

The client

Our customer

Our customer is a company present in France for over 165 years which is part of French industrial history by putting its know-how at the service of industrialisation: production, transport, energy distribution, infrastructure solutions, equipment for automation, drive systems, software solutions for industry as well as medical imaging and laboratory diagnostics.

Context

Caters to major hospitals and diagnostic centers in India with a max 24 -36 hours support after breakdown

Our customer wanted to externalise the business as they wanted a professional service provider who can deliver critical KPIs like order to dispatch ready in 45’

Location

Mumbai

Geographical scope

Local

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Our contribution

  • #Warehousing
  • #Co-packing

 

  • Semi-automatization co packing activity
  • Distribution on Mumbai City
  • Collect of faulty parts, storage, packe and later resent to Germany, with stringent KPI monitoring
  • A continuous improvement set-up with the client

39 ideas implemented on 3 years

See all our solutions

Agility to handle business demands :

  • Information exchange and real-time visibility of spare parts movements help maintenance engineers meet a time-limited service

  • GRN : 3h after receiving

Key numbers

  • 1

    Dedicated warehouse

  • 1

    Shift (Staff)

  • 2K

    SKUs

  • +3K

    Lines / month

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