FMCG China

Cost effective solutions for FTL/LTL transportation in China

  • #Transport

The client

Our customer

An industry leader in the production of yellow rice wine and one of China’s top 500 companies. A state-owned company, its products occupy 50% market share in the Chinese rice wine market.

Context

  • Our client was looking to continuously and effectively cut cost on transportation;
  • The customer was in need for a unified service standard and process on order management and operation quality in transportation management;
  • The customer required a visualization of shipping orders, especially on delivery and the E-POD;
  • And needed regular operational quality reviews and solutions for transportation improvement.

Our contribution

  • #Transport

1. FM Logistic provided a standard delivery operation process, including fixed customer service staff, and standard operation process from order confirmation, appointment to pick up, until E-pod upload;

2. 5% cost savings compared to the rate of the previous year;

3. Provided return service of empty trays;

4. Provided GPS and portable tracking devices to improve the visualization and convenience of order check;

5. Provided e-pod, convenient for customers to inquire and save;

6. Booking delivery and confirmation feedback.

See all our solutions

Agility to handle business demands :

  • Standardized workflow to improve customer communication efficiency and cargo safety

  • Reduce transportation cost

  • Improve transportation visualization, and continuously improve the quality of transportation management

  • Wide product choice for consumers and customisation

  • Strengthen the relationship of their customers

Key numbers

  • 100%

    on time pick up rate

  • 100%

    on time delivery rate

  • 0

    complaint and damage during trial operation

  • 100%

    billing accuracy

  • Warehousing

    End2End Omnichannel from website to delivery

    Read the case study
  • Warehousing

    FM Ready to Fulfill /FMCG

    They offer high-quality care products, tested strollers and car seats for first trips, and a wide selection of trendy toys and clothing for babies and children. From stocked diapers to a fully equipped nursery, a lot of things come together – that’s why they pay special attention to family-friendly prices.

    Read the case study
  • Warehousing

    FM Ready to Fulfill in Vietnam

    Go-to-market for Mom Pop Stores

    Read the case study
  • Warehousing

    One roof concept | A global solution for temperature controlled goods

    The Maîtres Chocolatiers from our customer, real masters of their craft, are always striving to offer you a chocolate that melts tenderly in your mouth and gently caresses all your senses.

    Read the case study
  • Warehousing

    FM Ready to Fulfill /FMCG

    They offer high-quality care products, tested strollers and car seats for first trips, and a wide selection of trendy toys and clothing for babies and children. From stocked diapers to a fully equipped nursery, a lot of things come together – that's why they pay special attention to family-friendly prices.

    Read the case study
  • Warehousing

    FM Ready to Fulfill in Vietnam

    Go-to-market for Mom Pop Stores

    Read the case study
  • Warehousing

    One roof concept | A global solution for temperature controlled goods

    The Maîtres Chocolatiers from our customer, real masters of their craft, are always striving to offer you a chocolate that melts tenderly in your mouth and gently caresses all your senses.

    Read the case study

Interested in Transportation ?

Want to find out how FM Logistic can help you meet the challenges of Transportation? Contact us and we will find the right solutions for you!

How can we help you ?

What are you looking for?